Changes to IU Expand Analytics dashboard
In the Fall 2023 issue of The IU Expanse, we highlighted the updated Analytics tool in IU Expand.
After using and testing the updated features, we discovered that the Users tab is not returning complete data to most sub-catalog administrators. A screenshot of this tab can be seen in the image below.
The lack of complete data in the Users tab stems from Indiana University’s choice to use SSO login, which safeguards against spam and unauthorized use. Because IU Guest accounts, used by approximately 30 percent of IU Expand enrollees, are created through a central process via UITS (and not directly in the IU Expand catalog), guest user data does not pull into the Analytics User tab. To avoid providing sub-catalog administrators with incomplete information, we have hidden the Users tab from the Analytics dashboard.
Happily, there is a workaround that gives you the complete data you want. Simply navigate to the Enrollments tab. It contains a full set of data on every student who has enrolled in any course within your catalog at any time. Most of the fields in the Enrollments tab are duplicated from the Users tab, so you can filter to get the information you need most. You can also select the blue Export CSV button to email yourself a CSV file that you can manipulate with filters and pivot tables.
If you need help running reports or setting filters, reach out to iuexpand@iu.edu. We are happy to assist!