Advising and support services show IU Online’s commitment to ensuring that online students enjoy the same authentic, personal, and multi-dimensional experience that is the hallmark of an Indiana University education.
IU Online success coaches are among a student’s first personal connections with IU Online. Coaches get acquainted with new students via Zoom or phone, and help them transition to college and online study. They help students tackle day-to-day challenges and can also help students define the purpose of their degree, develop personal goals, and find resources that can help them reach those goals. The coaches are conduits to other university service providers, including academic advisors and faculty. Success coaches stand by to support students throughout their IU careers.
Academic advisors are committed to student academic success and help students understand and navigate their degree requirements. They determine how previous college credits may transfer and help students choose a major, define a focus, select courses that map to degree completion, and create a timeline for completion. They guide students through processes, deadlines, and milestones in their academic and student lives.
Through the Math and Writing Centers, students have direct, 24/7 access to campus tutors who support students’ academic success by responding to inquiries, reviewing student work, and offering feedback.
Part of being a successful student is a sound financial plan. IU Online’s financial aid manager takes into consideration each student’s circumstances when providing guidance on budgeting and on the best loan, grant, scholarship, and repayment options.
Personal connections continue through the career search. Students get help exploring career options, conducting a search, and creating job search materials. IU Online career experts give students an edge on the job market.
“These individualized advising and support services combine to ensure that students have the very best IU experience possible,” said Chris Foley, associate vice president for university academic affairs and director of the Office of Online Education. “And here at IU Online, providing that kind of experience is our goal.”