Carrie Reisner, Ed.D.
Partnership Lead, IUE
Assistant Vice Chancellor for Student Engagement
Math and Writing Support
Neena Wilson
Partnership Manager
Coordinator
Math Center, IUE
Eleni Siatra
Partnership Manager
Coordinator
Writing Center, IUE
Overview
The Math and Writing Support Partnership will serve all students enrolled in 100 percent online undergraduate degree programs, giving them direct access to campus tutoring services and faculty.
Math services will cover course levels up to Calculus I. Mentors at the IU East Online Math Resource Center will provide feedback and expertise to students in math courses, and they will work closely with faculty to address student concerns.
Writing services will be limited to 10 pages of material per day, per student, with no restriction on discipline. Consultants at the IU East Online Writing Center will respond to student inquiries, review papers, and offer detailed feedback using online tools.
The partnership will leverage, and contribute to, the existing infrastructure at IU East to deliver the services. It will not replace, or take away from, the efforts of on-campus centers.
Partnership initiated: July 2016
Objectives
- Provide high-quality online tutoring services in both math and writing for undergraduate students enrolled in 100 percent online degree programs.
- Analyze performance goals and metrics to assess services and enhance effectiveness of tutoring program.
- Modify services to best meet the needs of online students.
Key Performance Indicators (KPIs)
- Number of sessions with students
- Student performance in relevant course work
- Student satisfaction with services
- Campus satisfaction with services